HELPLINE : 04 67 44 87 06

Welcome

Cancer Support France – Languedoc (CSF-Languedoc) provides linguistic, practical and emotional support for English-speaking people living in Languedoc who are affected by cancer as a patient, family member or carer. We are a registered French association with a membership of around 150 people, including specially trained English-speaking volunteers (Active Listeners) – some of whom also speak fluent French.  We are self-funded and all our services are offered free of charge.

We are here to help

Cancer and the French healthcare system

Join us as a member or active volunteer

UPCOMING EVENTS + LATEST NEWS

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Twenty years of Cancer Support France

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Autumn Covid/seasonal flu vaccination campaigns

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New law for personal data storage by pharmacies

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New Post-cancer support for people living in the Occitanie region

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The Union for International Cancer Control (UICC) podcast

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A word from some of those we’ve helped  

“With CSF-Languedoc’s help, I went from feeling alone and terrified, to feeling that I was surrounded with love and support, and from being uninformed to being completely reassured. CSF-Languedoc helped me get back to life beyond cancer and encouraged me to stand on my own two feet again.”

“Drop-In Day is the highlight of my month, meeting people who understand what you are going through is very important, sharing your pain and laughter, a lot of laughter, you feel safe.

It has changed my life.” 

“After a consultation we used to sit in the car park and go over what we thought had been said. It was so stressful and we felt we were struggling in the dark. Now, with the help of CSF-Languedoc we feel so much better equipped to fight for my husband’s health.”

FREQUENTLY ASKED QUESTIONS

We have answered some popular questions about CSF-Languedoc here.  We hope they explain what we do, however contact us if you have any other questions that we may be able help you with.

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WHAT IS CSF-LANGUEDOC?

We are a registered French association with a membership of around 150 people, including specially trained English-speaking volunteers (Active Listeners) – some of whom also speak fluent French.

We provide linguistic, practical and emotional support for English speakers  who are affected by cancer or as a patient, family member or carer.

We are self-funded and all our services are offered free of charge.

WHAT TYPE OF SUPPORT CAN CSF-LANGUEDOC OFFER?
What we aim to do
Provide you with support which is confidential and free of charge
Offer support to you, your family and or carers by telephone, email or in person
Help you to ask the right questions
Guide you to other sources of appropriate advice
Provide language support at consultations
Provide access to information in English about cancer and its treatment in France
Visit you at home or in hospital if this is possible
Welcome you to group meetings
Who we are
We are all volunteers
We understand the emotional effects of cancer and its treatment
We are familiar with how the French healthcare system works, and able to provide guidance and support on navigating through it
All of our support team have received training from CSF-Languedoc, however, we are not medically trained.
All our volunteers abide by our confidentiality policy which you are free to download.
DO I HAVE TO LIVE IN LANGUEDOC FOR SUPPORT?

CSF-Languedoc cover Hérault(34) and Aveyron(12). 

Our Helpline number is 04 67 44 87 06

Please leave a message on our voicemail, you will receive a personal response as soon as possible, normally within 24 hours.

If you live outside of these departments, please look on the CSF National website for details of the branch supporting your area, or you can call the National Helpline on 0800 240 200.

HOW ARE THE FUNDS WE RAISE USED?

All money raised or donated supports our direct work with individuals affected by cancer. This includes our Drop-in days, our advertising and publicity work – to make sure people know who we are, what we do and how to contact us – our delivery of training for volunteers and any other costs that keep us in a position to meet client needs.

This income keeps our books balanced and allows us to keep providing the practical and emotional support that clients say they find invaluable.

Although we reimburse our volunteers for expenses they incur, everyone who delivers these services does so without payment.

We have professional standards that are set out and used as the basis for all our service delivery and training.

This means all money received goes to support clients in ways which are direct and in which we can have confidence.

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